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Top-Usability : Usability Assessment and
Ease-of-use Design services

To arrange an friendly chat about your needs or our services:-

E-mail
info@topusability.co.uk


Or call
    0845 644 2414 International
     #44 845 644 2414


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WEBSITE USABILITY "HEALTHCHECK"

For your reassurance, or valuable if you know or suspect that your site is under-performing, this is a low cost, basic assessment which will identify significant flaws or problem areas and indicate probable consequences.

Key criteria assessed are NAVIGATION accuracy and traps, FUNCTIONAL limitations, PERCEPTION problems and effectiveness of CONTROLS.

You receive a summary report identifying any major problems and concerns.


Sites up to 10 pages : Standard package price £150

Sites up to 20 pages : Standard package price £205Order Now

Sites up to 30 pages : Standard package price £295

For larger sites please call

[Trade up protection] On receipt of the report should you wish to extend the evaluation to a full review or to retain our services on a consultancy basis, we will be happy to credit you up to 70% of your investment in this healthcheck against further services.]



SPECIALIST INSPECTIONS /EVALUATIONS

   Types a) Heuristic (Hueristics are based on the pioneering work of Dr Jakob Nielsen)

              b) Comparative (Competor) Assessment

a) HEURISTIC EVALUATION

The term ‘heuristic’ refers to a set of recognised standard criteria for usability (heuristics), against which your site will be assessed.

The evaluation includes a short telephone consultation to establish your target audience, message and the image your site is to convey.

A usability specialist will then inspect your site against the heuristic criteria and your established aims.

Findings are provided in a report which includes an overview of the effectiveness of the site aligned to your aims, followed by identification of key problem points identified in the 10 heuristic categories. Each problem will have a criticality score, supporting information and a suggested rectification approach.

Our target is to complete the evaluation within 10 days of order.

Sites up to 10 pages : Standard package price £275

Sites up to 20 pages : Standard package price £425Order Now

Sites up to 30 pages : Standard package price £550

For larger sites please call


b) COMPETITOR COMPARATIVE ASSESSMENTS

Many businesses find this a particularly valuable option to assess and counter the threats presented by competing organisations.

As the name suggests, in addition to a heuristic evaluation your own site we will provide a comparative review with two rival sites of your choice. The competitor site evaluations will not have the detailed heuristic content or recommendations for improvement, but instead will focus on the areas of impact and impression, suitability to identified markets, ease of use, purchase completion etc.

We will highlight strengths and perceived advantages of the rival sites to reflect areas which you may wish to develop in your own web presence, or for you to target for exploitation in your market strategy.

If all sites concerned are under 20 pages this can be purchased as a standard package.
Otherwise, or should you have a special requirement of the evaluation, please ask us to quote.

All sites up to 10 pages : Standard package price £425

All sites up to 20 pages : Standard package price £625Order Now

Sites over 20 pages      : Please contact us for a quote



USER OBSERVATION

The very best way to assess user response to your site, is to work with real users from your target market. We can perform user observations of a sample set of users from your client grouping. You may provide a sample of volunteers from your own client base, or they can be obtained through a market research organisation.

This is naturally the most informative evaluation, examining and discussing with the users, their perceptions and actual experience of interacting with your site. It also provides both qualitative and quantitative data and insight.

Reviews can be tailored to examine specific aspects or overall effectiveness.

Managing a user observation programme is a high value but non-trivial exercise Please contact us to discuss your specific requirements and appropriate solutions  Enquire Now                                                      



CONSULTANCY

Bespoke projects and activities are available either packaged or on a time and materials basis.

Activities include though are not limited to :-

* Bespoke User Testing (pre, mid, or post design)

* Usability design activities such as profiling, scenario building and Use Case development. These activities relate to establishing an accurate understanding of the target audience, the characteristics and limitations of users in this sector and the implications for interface design.

Developing a full appreciation of the interaction the user will have with the system is fundamental in creating an interface which will 'delight' users.

* We can also conduct prototyping (high or low fidelity) and develop "wire frame" design specifications to inform and guide site development and graphic design.

Consultancy is not limited to Web Sites but extends to the design of any systems interface.

We will be delighted to discuss your requirements for consultancy support and provide an outline TermsEnquire Now of Reference for any specific assignment.



EDUCATION & TRAINING

Usability is rapidly becoming recognised as a major element in the success or failure of any site or system, yet it is still an area where professional expertise is relatively limited.

Should you wish to consider an awareness programme or have a need for specialist training in any aspects of Usability, we would be pleased to discuss your requirementsEnquire Now



SITE DESIGN AND MAINTENANCE

For those interested in a simple, high usability, low cost website we offer a turnkey package to establish and operate your website at a competitive cost.

We neither host nor conduct specialist graphic design but work with known partners in these areas where appropriate.

We utilise bespoke or template based designs providing professional quality sites with a clarity and ease of maintenance which optimises the customer experience.

Naturally we work with you to produce a User Centred Design, we then “take the pain away” by translating this into a managed site.

Please contact us to discuss your requirements Enquire Now                 .