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Data use and Privacy
Key Details
Thank you for your interest in our Data Privacy Policy.
This website privacy policy describes how TopUsability.co.uk protect and make use of the information you give us when you use our website. When you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page.
This website privacy policy was updated on: 22/05/2018
Our aim is to make this information clear and easy to understand in plain language but if you need any further clarification please e-
Website privacy policy
Introduction
Our website includes enquiry forms which may be used to contact us and pursue interest in our products and services. We gather and use this information only to respond to your expression of interest. Your data is never passed to third parties.
We also collect limited information to monitor form completion.
Legal Basic for collection & processing
Data is processed on the basis of Legitimate Interest, in that it is necessary for providing information relevant to your interest. Collection and processing of data is restricted to the core purpose of responding to your enquiry.
Individuals are also asked provided with information and links to our Privacy Policy before at multiple points on our website and are given opportunity to review Privacy Policy before submitting an enquiry.
Data we may collect
Depending upon the type of enquiry we may collect the following information:
Your Name
E-
Contact information
Areas on interest
Services of interest
Timescales and how you may wish to proceed
For tracking completion -
How we use this data
The data collected is used to enable us to make a relevant and effective response to your enquiry.
Specifically, we may use data:
To track and manage your enquiry
To contact you where requested or authorised
To provide management information and statistics on our marketing and services (statistics only data anonymised).
To improve the products and services we provide.
Security
We will hold your information securely. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
To prevent unauthorised disclosure or access to your information, we utilize physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 and the requirements of GDPR.
Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside the TopUsabilitty.co.uk domain and sub-
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Information Management
Collecting your input
Once submitted your data passes temporarily to a secure area on the servers
From here data is retrieved only by our operators to be processed in order to respond to your enquiry.
Tracking
Once in our systems we utilize the data to monitor and follow up if appropriate.
Retention Policy
Data may be retained to allow for following up your enquiry. If you proceed to become our customer we will provide additional details of how we hold further information in our client agreement.
If you do not proceed your data will be removed from our systems after a period not exceeding 4 years.
When no longer required, data is destroyed securely and permanently.
Personnel Involved
People having access to your data, is limited to those involved in managing your enquiry or managing your business if you become a client.
Data Protection
Data we hold is unlikely to be high risk however, we always aim to treat it with the utmost care and respect.
Our systems sit behind firewalls to prevent unauthorised access and we always maintain antivirus and anti-
Where submitted data is stored on our systems we use either password protection and/or AES grade data encryption to protect the data.
Data Responsibility
We have a named Data Controller who holds responsibility for data protection and has been registered with the Information Commissioners Office since 2005.
Data Erasure
Under the provisions of GDPR you have the “Right to be Forgotten” in other words to have any of your personal data which has been retained, removed from our systems.
The conditions for erasure, as outlined in article 17 of the GDPR provisions, include the data no longer being relevant to original purposes for processing, or a data subjects withdrawing consent.
Should you wish to invoke this right please contact our Data Controller at data@topUsability.co.uk with your request and reason and we will normally remove any retained element of your data submissions, held on our systems at that time.
In the event that your request is unreasonable within the terms of the regulations, you will be notified together with our justification.
Following a request we will confirm removal of the data normally within 7 days.